Your knowledge, on demand

Every answer your business has, in the hands of everyone who needs it.

No heavy lifting. No heavy price tag.

Powered by Scout — the same chatbot your customers would use.

See it in action

Two products. One platform.

Internal knowledge assistant

Your staff asks. Your documents answer.

A new hire needs the PTO policy. Instead of searching shared drives or asking a manager, they ask Beacon. The answer comes back in seconds, with the exact source cited.

Cited sources Private data Whole team
Beacon
What's the PTO policy for part-time employees?

Part-Time PTO Policy:

Part-time staff accrue PTO at a rate of 1 hour per 40 hours worked. Accrued time may be used after 90 days of employment.

Requests must be submitted at least 48 hours in advance through your direct supervisor. Unused PTO does not roll over to the following calendar year.

Employee Handbook, Section 4.3 — PTO & Leave

Customer-facing chatbot

A visitor asks. Scout finds the answer and the lead.

A potential customer visits your website after hours with a question. Instead of a contact form they might not fill out, Scout answers immediately and captures the lead when they're ready to talk. Your team gets the full conversation the next morning.

Lead capture Auto-updating Team handoff
Scout
Do you handle emergency repairs on weekends?

Yes. Emergency service is available seven days a week, including weekends and holidays. A technician can typically be on-site within 2 to 4 hours.

Would you like to schedule a visit or have someone call you?

Can someone call me? Sarah, 555-0142.

Done, Sarah. I've sent your details to the team. Someone will call you shortly.

Lead captured — sent to team

Two products. One platform.

Knowledge that works for your team. And your customers.

Internal

Beacon

Your staff ask a question and get the right answer in seconds. From your own documents. Cited. Private. No new tools to learn, no per-seat fees.

  • New hires productive on day one
  • Procedures, policies, and specs at everyone's fingertips
  • Private infrastructure. Your data never leaves.
  • Add-ons available: Folio and Bridge
Learn more

Customer-facing

Scout

Turn your website into a lead-generating, question-answering front door. Visitors get real answers. Your team gets qualified leads and full conversation context.

  • Knows your website, events, directories, and products
  • Captures leads through natural conversation
  • Sends daily summaries of every visitor interaction
  • Hands off to your team via email, Slack, or Telegram
Learn more

Why Southport AI

We handle everything. You just use it.

1

Private infrastructure.

Your data lives on dedicated servers. It never trains other models. It never leaves your environment. Privacy is the default, not an upgrade.

2

Fully managed.

Setup, configuration, branding, maintenance. Southport AI handles every layer so your team can focus on the work that matters.

3

Flat-rate pricing.

One price based on your organization size. Your whole team gets access. No per-seat fees. No math. No surprises.

Already in production

Trusted by organizations across the Midwest.

"

Our staff used to spend half their shift tracking down procedures. Now they ask Beacon and get the answer in seconds, with the source right there.

Boys & Girls Club of Kenosha

Beacon deployment

"

We have documentation scattered across SharePoint, binders, and people's heads. Beacon brought it all together. The staff just ask and the answer is there.

YMCA of Kenosha

Beacon deployment

"

Our members used to call us for every recommendation. Now the chatbot handles it and even captures contact info when someone wants a follow-up.

Kenosha Area Chamber of Commerce

Scout deployment

Latest thinking.

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