Introducing Beacon

Your team asks. Your documents answer.

A private AI assistant that turns your organization's documents into instant, accurate, cited answers for your entire team.

Book a demo See how it works

The experience

No training manuals.
No learning curve.

Just type a question and get the right answer. Every time.

Beacon Assistant

What's the process for handling a customer refund over $500?

Refund Process — Orders Over $500:

1. Verify the original order in the system and confirm eligibility
2. Document the reason for the refund in the customer's account
3. Submit for manager approval (required for amounts over $500)
4. Once approved, process through the original payment method
5. Send the customer a confirmation email with the refund reference number

Refunds over $500 require manager approval and typically process within 3 to 5 business days.

Customer Service Manual, Section 7.2 — Refunds

If the answer isn't in the documents

"I don't have that information in my current documents. You may want to check with your operations manager."

No guessing. No hallucinating. Just honesty.

Why Beacon

Every concern you have. Already handled.

This isn't ChatGPT.

Generic tools give generic answers. Beacon answers only from your documents, cites the source, and says "I don't know" when the answer isn't there. No hallucinations. No internet noise. Just your knowledge.

Private. Cited. Honest.

Your documents live on dedicated infrastructure. Every answer includes the source. And when the answer isn't in the documents, Beacon says so. Trust isn't a feature. It's the architecture.

One price. Your whole team.

Flat-rate pricing based on organization size. No per-seat fees. No license management. Whether you have 10 staff or 200, the math stays simple.

Live in days, not months.

Share your documents. Southport AI handles setup, configuration, branding, and deployment. Your team signs in with credentials they already have. The only ask is to start asking.

Who it's for

For teams that run
on knowledge.

Community organizations

Staff find check-in procedures, safety protocols, and program details in seconds, not shifts.

Professional services

Client documentation, compliance policies, and operational procedures. Always accessible. Always current.

Healthcare and wellness

Care protocols, facility policies, and regulatory documentation. Accurate answers when they matter most.

Any business with documentation

If your answers live in documents that nobody can find, Beacon changes that. Permanently.

Do more with Beacon

Add what your team needs. Nothing they don't.

Add-on

Folio

A living knowledge platform your team can build, edit, and chat with. Turn conversations into documented processes. Turn scattered files into one source of truth.

Create entire books from a single chat conversation
Permission-based access. Read, edit, or manage.
Replaces scattered folders and tribal knowledge

Learn more

Add-on

Bridge

Give your team access to ChatGPT, Claude, and other leading models through one login. Replace per-seat subscriptions with a single, managed platform.

Multiple models from multiple providers, one interface
Usage analytics and spend controls
No individual subscriptions. No shadow accounts.

Learn more

Getting started

Three steps. That's it.

Share your documents.

Hand us your SOPs, policies, guides, manuals. Whatever your people need to reference. We handle the rest.

We configure everything.

Your knowledge is tuned, optimized, and deployed as a private assistant branded to your organization. White glove, start to finish.

Everyone starts asking.

Your team, your customers, anyone you choose. Questions in. Cited answers out. From day one.